Shipping Rates and Policies
We offer fixed shipping rates to US addresses (including military and diplomatic addresses). Our rates are as follows:
|Order Amount||Fixed Shipping|
|Up to $35||$3.39|
|From $35 to $50||$5.99|
|From $50 to $75||$7.99|
Our shipping policies are below. If you need us to ship something more quickly than standard (usually USPS) shipping, drop us a line or give us a ring. We will let you know if it costs more, and charge you the actual increase in shipping.
We offer fixed cost shipping, and we pick the best way to ship. Some items can't be shipped by some methods (for example, a USPS large envelope can only be 3/4 inch thick). If you need us to ship a particular way (for example, USPS doesn't deliver to your location), let us know. We will check the pricing of the method you choose and let you know the difference in cost. If you don't want to pay the increased cost, we will cancel the order.
To return your product, you should mail your product to: 5100 Poplar Ave., FL 27; Memphis TN USA 38137.
If there is a problem with your item, let us know. Generally, we ship a new item with return packaging and postage for the damaged or unsatisfactory item. For other returns, give us a call and let us know the reason for the return. In some cases, you will be responsible for paying for your own shipping costs for returning your item. In some cases, shipping costs are non-refundable. In some cases, if you receive a refund and we paid return shipping, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.